IT Services is partnering with academic, research, and administrative units throughout UCLA to help advance departmental missions, enhance productivity, and leverage cost-effective IT infrastructure.
Strengthen the Foundation
Enterprise Infrastructure Solutions
Description: Modernize Telephony services to improve voice services efficiency and eliminate costly hardware equipment.
Benefits: Provide a modern and reliable softphone solution to support remote, hybrid, and mobile work environments.
Website: Bruin Voice
Enterprise Information Security
Description: The purpose of this engagement is to support the foundational build and framework of the Bruin Secure program.
Benefits: Build the foundation for achieving the Bruin Secure vision to drive initiatives that foster a security-minded culture and provide a more secure digital environment.
Project Manager: Kevin Kirst
Benefits: Build the foundation for achieving the Bruin Secure vision to drive initiatives that foster a security-minded culture and provide a more secure digital environment.
Project Manager: Kevin Kirst
Application Modernization
Description: Implement JAGGAER procure to pay solution, to support procurement-related processes, and modernize legacy systems and applications.
Benefits: Modernizes campus financial systems and transforms business processes.
Project Manager:Mark DeMaio (Project Director) and Matthew Trimmer (Project Manager)
SeeAscend website.
Benefits: Modernizes campus financial systems and transforms business processes.
Project Manager:Mark DeMaio (Project Director) and Matthew Trimmer (Project Manager)
SeeAscend website.
Description: Implement Oracle Financials Cloud to achieve crucial, modern efficiencies, streamline reporting needs, and meet regulatory requirements.
Benefits: Modernizes campus financial systems and transforms business processes.
Project Director:Mark DeMaio
SeeAscend website.
Benefits: Modernizes campus financial systems and transforms business processes.
Project Director:Mark DeMaio
SeeAscend website.
Description: Replace UCLA’s aging mainframe-based Financial Aid system.
Benefits:Improves student financial aid portal experiences with interactive features like an embedded financial aid calculator, four-year financial aid projections, and document upload with eSignature.
Project Manager:Ming Fu andSamantha Hamman
For feedback, please leave your thoughts in our POPin
SeeFACET website.
Benefits:Improves student financial aid portal experiences with interactive features like an embedded financial aid calculator, four-year financial aid projections, and document upload with eSignature.
Project Manager:Ming Fu andSamantha Hamman
For feedback, please leave your thoughts in our POPin
SeeFACET website.
Description: Provide technology solutions to heighten capacity for Campus Human Resources.
Benefits: Modernize vital HR systems, streamline processes, and improve the overall experiences of HR clients, employees, and the campus community.
Project Manager:Haimant BatraAdvance the Mission
Customer Experience & Relationship Management
Enterprise Data & Analytics
Academic Technology
Operational Excellence
Operating Model
Description: Create IT Hub for Admin Services through the rationalization of services , consolidation of resources, and unification of IT staff.
Project Manager:Jennifer Ferry
Project Manager:Jennifer Ferry
Description: Review and update the organizational model to align current and future services ITS will offer through the Digital Campus Roadmap.
Project Manager:Jennifer Ferry
Project Manager:Jennifer Ferry
