Day 1 Checklist

Welcome to Day 1 of using Zoom Phone at UCLA! This checklist is designed to get you started with Zoom phone with links to step-by-step instructions. Please note that department or campus-specific instructions are not noted below. Also feel free to contact us at BruinVoice@it.ucla.edu if you have any questions!

1. When connecting your device to campus wifi, select Eduroam Wifi and login using your UCLA ID. UCLA_WEB does not support Zoom Phone as it was only designed for guest users.
2. Sign into your Zoom account using your UCLA SSO.
3. If you do not see your new Zoom Phone icon in the app, then log out and then log back into your Zoom account.
4. Set up Zoom Phone and your default emergency address.
5. Set up your voicemail and voicemail settings.
6. Update call handling.
7. Manage audio settings.
8. Review how to:
   • Manage Zoom Phone calls (make, receive, transfer and block calls)
   • Manage Zoom Phone recordings
   • Manage Zoom Phone history
   • Add contacts
9. (Optional) Download the Zoom app for Android or iOS.
10. If you are associated with a Call Queue or Shared Line Group, then review how to manage these calls and Call Queue settings, as applicable.
11. Find additional “getting started” support resources on the Zoom Support website (note: these resources are not specific to UCLA).
12. Please complete survey. 

Download the checklist and check off your progress.

Survey

We care about your feedback! Please share your Bruin Voice experience in our Customer Experience Survey.