IT Services

Canva is an intuitive graphic design tool for creating social media graphics, flyers, presentations, and more. Canva supports the UCLA community in producing engaging content, collaborating with peers, and streamlining group projects. With millions of templates and design assets, Canva simplifies content creation and teamwork.

Students, Faculty and Staff can access their Canva account using the Single Sign-on Link.

Note: Faculty and Staff must request a Canva License from Software Central before logging in.

Primary Features and Benefits of Canva

• Vast Template Library: Thousands of professionally designed templates for various uses.
• Customizable Content: Customizable design elements, including images, icons, shapes, and charts.
• Photo Editing Capabilities: Basic photo editing tools like cropping, filters, and adjustments.
• Seamless Collaboration: Collaboration tools and 1TB of storage for efficient group and department projects.
• Dynamic and Engaging Content: Platform for creating graphical whiteboards, presentations, and websites.

Resources
- Canva for Students Training Demos (3 Demos)

- Canva for Faculty and Staff Playlist (2 Support Videos, 4 Demos)

PCR-360 is a service delivery and billing system and the CustomerCenter portal serves as the Customer facing interface (front-end) of the PCR-360 application. This system offers users many advantages, such as:

• Quick access to services/equipment list and ability to make changes to current service
• View bills and reports
• Capability to create Service Requests and submit a 360 Incident (Trouble Ticket)
• Integrated approval steps, allowing departments to approve service requests before they begin

PCR-360 CustomerCenter

Guides
- PCR-360 User Guide

FAQ
- PCR-360 FAQ Document

Zoom is UCLA’s choice for video and web conferencing. Through a system-wide license agreement, the University of California has negotiated a significant discount off the regular price of a Zoom Pro license.

Softphone
- Get Started with Zoom Phone
- End User FAQs
- Zoom Phone Training

Physical Phone:
- Poly Edge E Series Phone Quick Tips
- Manage Voicemail
- Poly Edge E Series Bluetooth Guide
- Poly Edge E Series Interactive User Guide

For more information, please visit:
- Zoom Help Center
- Security Zoom Settings
- Video Tutorials: General Use

DocuSign Training for Senders (1 hour): This course is intended for UCLA employees who are responsible for sending and managing documents using DocuSign.

All employees who will have the role of DocuSign Sender are required to take this course. This is an introductory level course and requires no prior knowledge of DocuSign or UCLA specific policies and security issues related to DocuSign.

Note: You will need an active DocuSign account in order to access the DocuSign University courses included within this course. Please contact your local IT Department for an account.

Resources
- DocuSign (Electronic Signatures)
- DocuSign Sender Instructions (PDF)

Box is a University approved, secure and free method to store and share documents online.

Users can create files and folders, share them using a direct link, and invite both UCLA and external team members to collaborate. Box is easily accessible from anywhere, on smartphone, tablet, or your computer. Documents stored on Box are encrypted and user have unlimited storage.  

Resources
- Activate Account
- Create an Affiliate Box Account
- Demo Video

For more information, please visit:
- UCLA Box FAQ
- Box Community

With Cisco Jabber, mobility doesn’t limit productivity. Make and take phone calls from your VoIP office phone number on your laptop or mobile device.

Resources
- Request Jabber Account Access
- Jabber Guide (PC)
- Jabber Guide (Mac)
- Cisco Resources