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How to Reset Your Password without a UID

On the IAM Accounts home page, you can reset your UCLA Logon password.  Please make sure you leave no blank spaces in fields and that your CAPS LOCK is off. For help, contact the IT Support Center.

1. Click “RESET YOUR UCLA LOGON ID PASSWORD.”

 

Screenshot of Password Reset Page

2. On the following screen, click "I DO NOT HAVE A UID."

3. On the next screen, complete the form:

  1. Enter your UCLA Logon ID.
  2. Enter your Date of Birth (DOB).
  3. Enter your UCLA Official Email Address.
  4. Click “CONTINUE TO CHALLENGE PHRASE.”

4. On the last screen, type your Challenge Response. Do not wait too long to enter the information, as this might result in an error.  Click “RESET YOUR PASSWORD.”