Phone Services

VoIP maintenance on Sat 10/5 & Sun 10/6

We'll be applying new security patches on the VoIP Virtual Machines between 12:00 am  (10/5) and 11:59 pm (10/6).

On Saturday, 10/5/19 and Sunday, 10/6/19, IT Services will be applying new security patches on the VoIP Virtual Machines between 12:00 am  (10/5) and 11:59 pm (10/6).

During these time frames there will be instances when your VoIP phones will experience disruption of service for about three to five minutes while they re-register to the network.

VoIP Maintenance on Sunday, September 15

IT Services will be performing a VoIP hardware change out  on Sunday, September 15, 2019, between 5:00 a.m. and 7:00 a.m.

IT Services will be performing a VoIP hardware change out  on Sunday, September 15, 2019, between 5:00 a.m. and 7:00 a.m.

During this time period, there may be instances when the VoIP phones will be unavailable while they re-register to the network.

VoIP Maintenance

IT Services will be upgrading the drivers on the VoIP UCS Virtual Machine Servers Saturday, 8/24/19, between 8:00 a.m. and 9:00 a.m.

IT Services will be upgrading the drivers on the VoIP UCS Virtual Machine Servers Saturday, 8/24/19, between 8:00 a.m. and 9:00 a.m. This upgrade is at the recommendation of Cisco Systems to address the VoIP phone reset issue recently experienced.

During this time frame, there will be instances when the VoIP phones will experience service interruptions while they re-register to the network.

VoIP Phone Re-registration

IT Services will be performing VoIP maintenance activity on Thursday, August 15, from 6:00 p.m. to 8:00 p.m.

IT Services will be performing VoIP maintenance activity on Thursday, August 15, from 6:00 p.m. to 8:00 p.m.

During this time period, there maybe/will be instances when the VoIP phones will be unavailable while they re-register to the network. If you experience any issues with your VoIP services outside of this time frame, please contact our IT Support Center team on extension x58000 (option 1) from on campus or (310) 825-8000 (option 1) from off campus.

Cisco Expressways update on Friday, 7/5/19, 6 pm - midnight

IT Services will be updating the software on our Cisco Expressways on 7/5/19.

IT Services will be updating the software on our Cisco Expressways, on Friday, 7/05/19, between the hours of 6:00 p.m. and midnight. Users of Webex should not be affected. During this timeframe, there may be instances where Jabber phones will be briefly unavailable while they re-register to the network.

VoIP phone upgrade on 10/16/18

Device Pack and Firmware upgrades for the VoIP phones/devices 10/16/18 between 6:00 - 11:00 p.m.

VoIP Contacts:

IT Services will be performing Device Pack and Firmware upgrades for the VoIP phones/devices on Tuesday evening, 10/16/18 between the hours of 6:00 pm and 11:00 pm.

During this time frame there will be instances when your VoIP phones will be unavailable while they re-register to the network.