To better meet the needs of UCLA students, faculty and staff, IT Services now provides the UCLA community with 24/7 phone support. Just call us anytime at 310-267-HELP (4357), and you’ll be connected with a live technical support associate.
General
From Saturday, December 21, 2019 through Wednesday, January 1, 2020, all services and systems will be operating and emergency production support will be available as normal unless noted below.
IT Services is pleased to announce the IT Support Center, which focuses the efforts of support teams within ITS to present a common, easy-to-use interface for the UCLA community to get help from ITS. Our new "front door" is the portal site, available at https://ucla.service-now.com/support.
IT Services Student Billing and Receivables will be performing annual archive on Sunday, 7/28/19, from approximately 1:30 a.m. to 12:00 p.m. During this time, BAR mainframe CICS screens and data will be unavailable. BruinBill will be in maintenance and view only mode for BAR. Also Transportation and Housing will be in maintenance mode from approximately 1:30 a.m. to 2:30 a.m.
Check out a few of the projects IT Services has been working on...
From Saturday, December 22, 2018 through Tuesday, January 1, 2019, IT Services Business Applications, Campus Voice and Backbone Network Operations will be available as normal unless noted below.
Both the monthly and bi-weekly conversions to UCPath have successfully completed.
From Saturday, December 23, 2017, through Monday, January 1, 2018, the Information Technology Services (IT Services) office hours and systems hours of availability will be modified due to the University closure. For further information, please contact IT Services Client Support at (310) 825-8000.