General

Microsoft Consolidated Campus Agreement (MCCA) Purchases due Mon Sept 20, 2021

UC's MCCA agreement includes the ability to make additional mid-term purchases with a minimum order volume. Orders for the  MCCA quarterly purchase are due by Monday, September 20, 2021. If your department needs to acquire new/or additional licenses under the MCCA at this time, please complete an ONLINE ORDER no later than Monday, September 20, 2021 by visiting the Software Central Store and signing in with your UCLA ID to place the order. Fulfillment by SHI will take place on October 1, 2021.

ITS Support and Services During the Campus Closure 2020-2021

Saturday, December 19, 2020 through Sunday, January 3, 2021 IT Services offices will be closed, but services and systems will be operating. The IT Support Center will have staff available to provide technical support during the following operating hours: December 21-23, 7am-4pm and December 28-30, 7am-4pm.

IT Support Portal features video

Learn about the IT Support Portal features in our new video

In our personal lives, we shop for services, purchase products and search for answers to our questions online — we find what we need within seconds. Why should this be any different in our academic or professional lives? The IT Support Portal gives you the power to find answers on-demand, saving you time, energy and effort for the things you do best — be it education, research, or service.

In the portal, you can:

UCLA IT Assessment Kicks Off – August 2020

A university-wide IT assessment was launched in mid-August to review, assess, and evaluate the current information technology environment and provide recommendations as well as a roadmap for improving and aligning IT capabilities to meet the strategic needs of its students, faculty, researchers, and staff. 

API Developer Portal Release

IT Services is pleased to announce the launch of phase one of its new API Developer Portal. The API Developer Portal is a key component of the UCLA API Management Platform —  it's the “face” of the UCLA API program and is the central hub for discovering campus APIs across many disciplines. 

24/7 Help: Now Available From the IT Support Center

To better meet the needs of UCLA students, faculty and staff, IT Services now provides the UCLA community with 24/7 phone support. Just call us anytime at 310-267-HELP (4357), and you’ll be connected with a live technical support associate.