Quick Links
Welcome to the IT Support Center, focusing the efforts of support teams within IT Services so you can easily get the assistance you need.
How to Contact Us
Email or Call
Email us at help@it.ucla.edu or call (310) 267-HELP (4357). Support analysts will take down the details and route your question or issue to the applicable IT Services group.
Please note: We now provide 24/7 phone support for UCLA Logon ID lookups and password resets, multi-factor authentication (MFA)/Duo assistance, and for access assistance to on-call staff for operational emergencies.
Visit Us
The IT Support Center is located on campus at 124 Kerckhoff Hall.
Summer Session 2024 front desk walk-in hours:
Monday through Friday: 9:00 a.m. to 6:00 p.m.
Please see the Contact Us page for holiday hours and closures.
IT Support Portal
Explore the IT Support Portal where you’ll find easy to search knowledge base articles and service descriptions. You can also open a service ticket and track its progress.
Visit the IT Support Portal Watch the Support Portal Video
Visit our system status page to find out about outages, planned maintenance, and status history for applications such as Box, Google Workspace, Shibboleth (Single Sign On), Wi-Fi, VPN, and more.
