Bruin Voice Information and Questions
General IT Support Center
Email
help@it.ucla.edu
Hypercare
Hypercare is a five-day period of elevated support starting on the day of Go-Live, available to all customers transitioning to Zoom Phone in the current wave. Dedicated support is provided for a period of five days following each wave release. Support staff is standing by to assist with any issues that new users may encounter. Multiple support channels help ensure that users can reach support when they need it.
