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The Bruin Voice migration will enable IT Services to deliver an innovative, modern & user-friendly voice service. It will enhance UCLA's commitment to education, research & our community by re-connecting voices across work environments. 

Guiding Principles

Embody Service

  • Enable online support, dedicated mailbox, local leaders and IT support
  • Support sustainable solutions

Enhance Community

  • Enable secure, compliant, cloud-based solutions
  • Enhance agile, remote working and teaching

Modernize Environment

  • Offer new ways of communicating
  • Simplify operations and management

​​​​​​Emphasize Experience

  • Provide an exceptional stakeholder experience
  • Improve campus experience, service and features