Vision
The Bruin Voice migration will enable IT Services to deliver an innovative, modern & user-friendly voice service. It will enhance UCLA's commitment to education, research & our community by re-connecting voices across work environments.
Guiding Principles
Embody Service
- Enable online support, dedicated mailbox, local leaders and IT support
- Support sustainable solutions
Enhance Community
- Enable secure, compliant, cloud-based solutions
- Enhance agile, remote working and teaching
Modernize Environment
- Offer new ways of communicating
- Simplify operations and management
Emphasize Experience
- Provide an exceptional stakeholder experience
- Improve campus experience, service and features
