ITS would like to make you aware of a planned voice router replacement scheduled for Sunday, Jan. 23 2022, from 7 a.m. – 4 p.m.
The voice router's current hardware and software within one of ITS' primary service locations must be replaced before it reaches End of Service (EoS)/End of Life (EoL), in order to continue to provide reliable voice services. All voice traffic will be routed to the redundant voice router during the maintenance, so VoIP service should continue as usual.
In order to minimize the impact to campus, the replacement is scheduled for Sunday, January 23, 2022, from 7 a.m. to 4 p.m.
If you have any questions or experience any difficulties with the above systems outside of the maintenance window, please contact IT Services at 310-267-4357, or help@it.ucla.edu.
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