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Box Outage: Resolved

The Box service is back online.

Update, 1:58 p.m. — Service has been restored and all features are functioning normally. Box has resolved the issue impacting Box services, and are continuing to monitor to ensure no further impact is observed. 

Update, 1:39 p.m. — Box has identified the cause of this issue and has taken initial steps to support recovery. 


We're getting reports that Box is down. Users may experience errors or increased latency with logging into the Box web app, mobile apps, or desktop client applications; uploads and downloads through the Box web app, mobile apps, and desktop clients, or public API endpoints. We're working with Box to resolve the issue, and will update when we know more. 

Check for the most current news. 

For more details or help, please contact the IT Support Center at (310) 825-8000 or


Related Information

Box status page