We’re getting reports that users may not be able to log into the Box web application.
Update: 2:34 p.m. — No additional impact has been observed and this incident is now considered resolved.
Update: 1:36 p.m. — The Box team has validated that all affected services are recovered at this time. We are continuing to monitor for any additional impact.
Update: 1:30 p.m. — The Box team has identified the cause of this issue and is actively taking steps to remediate impact. Their monitoring indicates initial recovery is underway. We will continue to provide additional updates as they become available.
We’re getting reports that users may not be able to log in to the Box web application. Please check the Box service status page for the most current updates: https://status.box.com.
For more details or help, please contact the IT Support Center at (310) 267-HELP (4357) or firstname.lastname@example.org.