Network Services will be upgrading two service routers on Mon, Dec. 21 2020; 5-8 a.m.
UCLA IT Services -- Network Services will be upgrading the IOS on two service routers at CSB1 on Monday, Dec. 21 2020 from 5 a.m. to 8 a.m. The IOS is being upgraded and configured to support the ssh protocol. ITS Voice Services, Security, and Systems Operations utilize both service routers at CSB1. These systems and services have redundancy, so no outages are anticipated during the maintenance window, with the exception of the FireEye appliance.
The affected routers are:
In the unlikely event that redundancy fails during the upgrade, end users may experience issues with analog phones and WiFi authentication (ClearPass). The servers managed by System Operations should not be affected.
If you have any questions or experience any difficulties outside of the maintenance window, please contact IT Services at (310) 267-HELP (4357), or email email@example.com.