Updated: IT Services hosted storage issues on Sunday, October 25 (Resolved)

Some campus applications that rely on IT Services isilon storage may be experiencing issues.

Nov 2, 2020: For more information, please see the updated Isilon outage report.

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5:00 p.m. -- A fix has been implemented and services should now be recovering. IT Services will continue to monitor the issue. Please report any additional issues to help@it.ucla.edu or (310) 267-HELP (4357)

4:30 p.m. -- IT Services has identified the root cause of the issue and the estimated time of resolution is approximately one hour. Updates will be posted as they become available.

3:53 p.m. -- IT Services engineers are continuing to work with the vendor on-site to determine the root cause of the issue.

3:12 p.m. -- IT Services engineers are currently on-site working on the issue with the vendor. There is no timetable yet for resolution.

2:53 p.m. -- IT Services continues to investigate the cause of the issue. More information will be posted as it becomes available. Please submit any additional issues to help@it.ucla.edu

11:04 a.m. -- There is currently an issue with IT Services isilon storage which impacts some UCLA applications on campus that depend on this system, such as CCLE and parts of MyUCLA. IT Services is aware of the issue and is working towards a resolution. Additional information will be posted as soon as it becomes available. Please report any additional issues to help@it.ucla.edu or (310) 267-HELP (4357)