UCLA IT Services (ITS) recently completed a monumental 15-month project designed to make the UCLA Fielding School of Public Health’s IT services better, safer and more efficient.
Recent Updates News Articles
I would like to share the latest update on our IT initiatives through the IT Executive Dashboard, with highlights provided below.
On Monday, November 28, at 8 p.m., the Network Engineering team will be updating the radius.auth.ucla.edu SSL certificate used for the eduroam wireless network as part of following security best practices. No downtime is anticipated, but users may be prompted to trust a new certificate.
This is the final reminder about the changes coming to the look and feel of the Duo Multi-Factor Authentication (MFA) prompt when logging in to services with UCLA Single Sign-On (SSO).
UCLA utilizes Duo Security as our vendor for MFA integration, and the company has announced an updated version of the MFA prompt named “Universal Prompt.” To address a critical security vulnerability, UCLA needs to convert to Universal Prompt on Tuesday, May 24, 2022.
The HCE Firewalls wll be upgraded on Friday, May 7, starting at 6:00 p.m. though Saturday, May 8, at 6:00 a.m. All HCE customers will be impacted as an outage will occur as we switch over from the old 3020 Palo Alto Firewalls to the new 3220 firewalls.
On Monday, July 6, 2020, IT Services will enable WebAuthn support for UCLA Logon Multi-Factor Authentication (MFA). This update will enable you to use security keys on additional supported browsers as well as Touch ID on supported Macs for Duo authentication.
The Zoom at UCLA portal page has been updated to unify access to the Zoom login and all usage guidelines in one place. Zoom at UCLA is THE link for end-users and support personnel alike.
Zoom had disabled virtual camera support for Zoom in an earlier release on macOS. They have recently reenabled support, but only on a limited/whitelisted basis for a few virtual cameras. Included below is permitted software on their whitelist as well as virtual cameras that have been denied.
One of the new enhancements in the latest version of Zoom, version 5.0.0, requires all users to update their desktop client by May 30. I encourage all UCLA users to review Zoom’s summary of the latest updates, as well as UCLA’s latest guidance for using Zoom, and to update your desktop client today.
The IAMUCLA support team will be upgrading the Enterprise Directory (LDAP) server software on Friday April 24, 2020, at 11:59 p.m. The upgrade should be finished before 3:00 a.m. on Saturday, April 25.
On Sunday, January 19, at 6 a.m., the Network Engineering team will be updating the radius.auth.ucla.edu SSL certificate used for the eduroam wireless network as part of following security best practices. No downtime is anticipated, but users may be prompted to trust a new certificate.
In January, IT Services will be updating the Radius SSL certificate that serves the eduroam SSID. While the implementation process is straightforward and does not include downtime, users may get an error message when connecting to eduroam for the first time after the update. In the past, we've noted that many users can be confused or concerned about the error message, and seek clarification from their local IT support
The Spaces upgrade is complete.
