In order to further enhance security, we’re updating the DUO Multi-Factor Authentication phone calls to display our help desk caller ID: (310) 267-4357.
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Excitement is in the air – graduation is near! With all the end of year commencement activities, we want to remind upcoming graduates to please back up your data.
UCLA IT Services – Network Services will be performing maintenance activities on Sunday, 5/26/19, between 6:00 a.m. and noon. Campus Wireless and VPN users may experience intermittent connectivity during the maintenance hours.
UCLA IT Services – Network Services will be performing maintenance activities on Sunday, 5/19/19, between 6:00 a.m. to noon. Wireless controller hardware will be replaced. Campus Wireless users may experience intermittent connectivity during the maintenance hours.
UCLA is continuously looking out for your cyber safety. One of the ways we are increasing cyber safety is blocking known malicious threats on the VPN and Wi-Fi networks, effective June 17, 2019.
IT Services, Network Services, will be doing code upgrades and VPC configurations on Data Center Network Nexus switches on Sunday, May 19, from 12:00 a.m. to 6:00 a.m. The maintenance will affect all hosts in Math Sciences Data Center connected to Data Center infrastructure. There will be intermittent network connectivity issues during the maintenance time.
This upgrade has been postponed.
IT Services/Network Service will be doing code upgrades and VPC configurations on Data Center Network Nexus switches on Saturday, May 4.
On Tuesday, May 7, 2019, from 1:00 a.m. - 4:00 a.m., the IAMUCLA team will be performing maintenance on the Production UCLA Single Sign On (SSO) service. During this time, we will be making a minor configuration change to enable integration with a Service Provider. The change will be transparent and there should be no outage to the service.
In order to review, prioritize, and approve all report requests, we have established the Analytics and Reporting Group (ARG) which consists of representative stakeholders from all key departments.
UCLA IT Services – Networking & Communications will be performing maintenance activities on Friday, 4/5/2019, between 5:00 p.m.- 6:00 p.m. We will be reloading the switches that support some wireless users in the School of Public Health area at CHS. Campus Wireless users in School of Public Health area at CHS may experience intermittent connectivity during the maintenance hour.
Due to recent Chinese regulations, using the Call option (for Multi-Factor Authentication) to a Chinese phone number (+86 country code) will not call the number successfully.
The Duo service is back online and service has been restored.
On Sunday morning, February 24th, the Mainframe Systems Group will be upgrading our 7 ½ year old mainframe CPU.
Since UCPath went live in September, the Enterprise Data Warehouse team has strived to provide comprehensive reports that meet a wide range of needs. To that end, we have produced a series of "Release 2 Reports" consisting of the 10 new reports shown below.
On Saturday, February 2, 2019, at 8 a.m., IT Services will be migrating the Time Reporting System (TRS) to new servers. Traffic will be routed by A10 to the new servers, increasing availability and reliability for TRS in UC Path. During the migration, there will be a brief outage for approximately 30 minutes, and access to TRS will be restored once the migration's complete.
Mac OS 10.14 users with Sophos Anti-Virus installed will experience an error when attempting to connect to UCLA_WIFI using Safari. This issue has been resolved by Sophos. If you are still experiencing issues please make sure that Sophos Anti-Virus is updated to the latest version on your Mac.
On Thurs, Jan. 17, at 7 p.m., the Network Services team will be updating the SSL certificate to remove weak ciphers, as part of following security best practices for the A10 Load Balancer. Connections to the Enterprise Data Warehouse application will be briefly interrupted while the SSL certificate is updated.
We’d like to make you aware of a planned fiber outage for campus, scheduled for February 15-18, 2019.
UCLA IT Services – Network Services will be performing maintenance on Redundant Building Routers, in an effort to stabilize possible network disruptions, and per advisement from Cisco, Network Services will need to reboot a number of Redundant Building Routers. Network impact is expected to be minimal as routes reconverge. Campus wireless users may experience intermittent connectivity during the maintenance hours.
