IT Services

Switching to online learning can be especially challenging for students who now need to find their own internet sources and devices. These resources can help.

The IAMUCLA support team will be upgrading the Enterprise Directory (LDAP) server software on Friday April 24, 2020, at 11:59 p.m. The upgrade should be finished before 3:00 a.m. on Saturday, April 25.

In response to the rapidly-evolving COVID-19 situation, IT Services remains available to serve the UCLA campus community.

Some new UCLA users may have issues after logging into UCPath.
10:37 p.m. -- This issue should now be resolved.

On Wednesday, March 4, 2020, from 12:00 a.m. - 6:00 a.m., the IAMUCLA team will be performing maintenance on the Production UCLA Single Sign On (SSO) service. During this time, we will be upgrading Tomcat to version 9. The change will be transparent and there should be no outage to the service. 

On Sunday, March 6, 2020 from 6 a.m. to 8 a.m., IT Services will perform a IP routing configuration change in our data center core routers.

To better meet the needs of UCLA students, faculty and staff, IT Services now provides the UCLA community with 24/7 phone support. Just call us anytime at 310-267-HELP (4357), and you’ll be connected with a live technical support associate. 

On Tuesday, March 3, 2020 from 6 p.m. to 8 p.m., IT Services will be performing scheduled maintenance on several IT Security systems.

UCLA IT Services -- Network Services will be performing wireless network maintenance on the fourth floor of the Public Affairs Building on Friday, February 21, 2020 from 6 p.m. to 7 p.m. Users on the fourth floor of the Public Affairs Building may experience intermittent wireless connectivity during the maintenance window. We apologize for any inconvenience this might cause.

On Sunday, January 19, at 6 a.m., the Network Engineering team will be updating the radius.auth.ucla.edu SSL certificate used for the eduroam wireless network as part of following security best practices. No downtime is anticipated, but users may be prompted to trust a new certificate.