IT Services

Wednesday afternoon, many employees received an email with the subject line “A new version of Burst report is available” along with an attached document. We can assure you that this was not a cyberattack but the result of a mistake during the testing of a new report distribution.

The Systems Programming team will be upgrading the Mainframe's Operating System from z/OS 2.3 to  z/OS 2.4. Implementation is set for 02/06/2022 from 2:00 a.m. - 9:00 a.m.

UCLA IT Services — Network Services will be performing maintenance to Campus Backbone border router on Sunday, February 6, 6:00 a.m. - 4:00 p.m. The Anderson border router will be replaced with a new hardware and the network traffic will be routed back from the redundant router at CSB1 to the primary router at Anderson. No network interruption is expected during the maintenance window as the network traffic will be using redundant paths.

ITS would like to make you aware of a planned voice router replacement scheduled for Sunday, Jan. 23 2022, from 7 a.m. – 4 p.m. The voice router's current hardware and software within one of ITS' primary service locations must be replaced before it reaches End of Service (EoS)/End of Life (EoL), in order to continue to provide reliable voice services. All voice traffic will be routed to the redundant voice router during the maintenance, so VoIP service should continue as usual. 

UCLA IT Services — Network Services will be performing maintenance to Campus Backbone border router on Sunday, January 23, 0600-1400. The network traffic will be routed out of Anderson border router to the redundant border router at CSB1 location. This is a preparation for the hardware replacement of the Anderson border router that will take place the following Sunday. No network interruption is expected during the maintenance as the network traffic will be routed to redundant paths.

On Nov. 16, 2021, IT Services will update the Adobe Creative Cloud accounts for users supported by our Desktop Services team. Their Adobe Creative Cloud account will be updated to use UCLA’s campuswide license agreement.

On Nov. 4 at 6 p.m., IT Services will be upgrading UCLA Spaces (Confluence) from version 7.4.11 to 7.4.13.

UCLA IT Services — Network Services will be performing maintenance to Campus DNS / DHCP Infoblox Grid servers on Sunday, October 17, 6:00 a.m. - 1:00 p.m. The campus Infoblox servers will be upgraded from version 8.4.8 to 8.5.3. No DNS / DHCP service interruptions are expected as the redundant servers will be upgraded one at a time.

As many of our staff and faculty members transition to online teaching and remote work, setting up an efficient teleworking space can be challenging. Below are a few resources to help optimize your work-at-home environment.