Articles
The HCE Firewalls wll be upgraded on Friday, May 7, starting at 6:00 p.m. though Saturday, May 8, at 6:00 a.m. All HCE customers will be impacted as an outage will occur as we switch over from the old 3020 Palo Alto Firewalls to the new 3220 firewalls.
The IT Services Infrastructure Support Team will be implementing an UCS firmware upgrade on May 15, 2021, from 1:00 a.m. to 5:59 a.m. There should be no impact to the availability of all services.
UCLA IT Services — Network Services will be performing maintenance to Campus DNS / DHCP Infoblox Grid servers on Sunday, April 11, 12:00 a.m. - 8:59 a.m.. Three of the campus Infoblox servers will be replaced with new hardware. No DNS/DHCP service interruptions are expected as the redundant servers will be replaced one at a time.
I wanted to make you aware of a cyber security incident that may have impacted members of our community and provide you with information and resources to help anyone who might have been affected. Please know that UCLA is committed to the security of your personal information and is working to address this.
Sophos Antivirus version 9.10.2 is now supported on macOS Big Sur. Please visit the Installing Sophos Anti-Virus (macOS) knowledge base article for details regarding additional prompts that must be authorized for the application to properly function.
In order to make our UCPath reports easier to find, we have reorganized the folder structure in Cognos to more closely align with each report's intended purpose.
The IT Services Infrastructure Support Team will be implementing an UCS firmware upgrade, on March 22, 2021, from 12:00 a.m. to 5:59 a.m. There should be no impact to the availability of all services.
UCLA IT Services — Network Services will be performing maintenance to Campus DNS/DHCP Infoblox Grid servers on Sunday, March 7, 2021, from 12:00 a.m. - 8:59 a.m. The campus Infoblox servers will be upgraded from version 8.2.9 to 8.4.8.
UCLA IT Services — Network Services will be performing maintenance to Campus DNS / DHCP Infoblox Grid servers on Sunday, February 7, from 12:00 a.m. to 8:59 a.m. The campus Infoblox servers will be upgraded from v.8.1.6 to v.8.2.9. No DNS / DHCP service interruptions are expected as the redundant servers will be upgraded one at a time.
Network Services will be migrating Vlan79 (128.97.98.128/26 network) configured in the Data Center environment to the new infrastructure on February 4th, 2021 from 7:00 p.m. to 11:59 p.m. This will impact ITS LDAP servers that reside in this network and services on these hosts will be intermittently available during the migration.
UCLA IT Services — Network Services will be performing maintenance to Campus DNS / DHCP Infoblox Grid servers on Sunday, February 7, 2021 from 12:00 a.m. - 8:59 a.m. The campus Infoblox servers will be upgraded from v.8.1.6 to v.8.2.9. No DNS / DHCP service interruptions are expected as the redundant servers will be upgraded one at a time.
Network Services will be migrating Vlan79 (128.97.98.128/26 network) configured in the Data Center environment to the new infrastructure on February 4, 2021 from 7:00 p.m. to 11:59 p.m. This will impact ITS LDAP servers that reside in this network and services on these hosts will be intermittently available during the migration. See the list of LDAP servers affected by this migration.
SentinelOne has released 4.6.10.3673 which is their GA client supporting Big Sur. The install package is available through the SentinelOne management console for all campus SentinelOne Administrators. Additional information, including details around support for Apple’s new M1 processor, can be found in the SentinelOne: FAQ on Big Sur Support knowledge base article.
Saturday, December 19, 2020 through Sunday, January 3, 2021 IT Services offices will be closed, but services and systems will be operating. The IT Support Center will have staff available to provide technical support during the following operating hours: December 21-23, 7am-4pm and December 28-30, 7am-4pm.
Network Services will be performing code upgrades for department specific network devices across campus to address critical Cisco security vulnerabilities. Network coordinators for the individual buildings where the maintenance will occur have been notified with specific times for their building's maintenance. The maintenance will be happening from December 21 to December 23 between 6:00 a.m. and 6:00 p.m.
