As of October 1, 2024, accounts that exceed their Permanent Baseline Quotas are being deleted, resulting in loss of all emails and files tied to this account. Deleted accounts will be re-created for those users and will have no data.
Refer to the How Am I Affected page and review your affiliation's section for details. If you have questions or concerns regarding your account, contact help@it.ucla.edu.
Google Workspace Service Adjustments is UCLA’s initiative to optimize how we store data in Google by improving security, controls, and how we manage accounts to ensure adequate storage for the Bruin community.
New strategies will improve how and where we store our digital assets and maximize resources. As we move towards these goals together, UCLA IT Services (ITS) will provide the information and support to navigate this change. This site is a guide to provide awareness, understanding, and support for a positive customer experience.
What Is Changing
The storage landscape is changing at UCLA.
In February 2021, Google announced a new model for Google Workspace for Education (GWE) and an end to unlimited storage effective July 2022. However, due to a two-year extension and strategic negotiations, UCLA, along with several other UCs, have postponed the end of unlimited storage. As a result, the deadline for UCLA to comply is November 1, 2024.
UCLA’s existing storage goes beyond the new model’s limits, and therefore, UCLA must decrease its Google Workspace storage to maintain continuous service and cost-efficiency.
Google Workspace for Education storage is comprised of any data in UCLA Personal Drives, Gmail and Photos, and Shared Accounts for all affiliate groups using the UCLA campus environment. Because Google treats individual storage in My Drives and Shared Drive collaborative spaces separately, these drives may be subject to different UCLA storage limits.
