How Am I Affected by the Google Workspace Service Adjustment?

Summary of Impacts to Students

• Starting June 27, 2024, students currently enrolled at UCLA will have a Permanent Baseline Quota of 20GB applied to their UCLA Google Workspace accounts, including Google Drive, Mail, and Photos. Check your current storage usage.
• Students who enroll after June 27, 2024, will have the 20GB baseline quota automatically applied to their accounts.
• Bookmark and visit this page to stay up to date on how you are affected by these changes.
• Note: Upcoming graduates (class of 2024) will have a Permanent Baseline Quota of 5GB applied on September 1, 2024. When these Permanent Baseline Quotas are applied, UCLA Google Workspace services for the Class of 2024 will be limited to Google Mail.​

Overage-Related Service Interruptions

• Starting June 27, 2024, accounts exceeding their Permanent Baseline Quotas WILL experience service interruptions, which will escalate in severity leading up to November 1, 2024, the deadline for campus compliance . Service interruptions may include measures such as read-only access to Google Drive, daily logouts of Google Workspace accounts and services, and ultimately, DELETION OF YOUR ACCOUNT if storage is not reduced by November 1. Details regarding the specific service interruptions will be communicated soon. In the meantime, please take immediate action to reduce your Google Storage usage to under your Permanent Baseline Quota. 
• If you are under your Permanent Baseline Quota, there is no further action to take at this time unless you receive an email explaining how you are otherwise affected. Keep your Google Storage usage under your Permanent Baseline Quota and you will not experience service interruptions.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application will be disabled on June 27, 2024, for current users, and immediately for non-users and new accounts unless there is an academic or business use case. You may still use Google Drive for UCLA-related photo storage. See below for additional details.

Current Users

After June 27, 2024, you will no longer be able to access the application or the photos within. By June 27, 2024, current Google Photos users need to:

• Disable any automatic photo uploads or syncing from your phone and/or other devices to your UCLA Google Photos application. If you do not have this feature enabled, you can skip this step.
• Export and transfer your UCLA-related Google Photos you wish to keep to an alternative storage solution. Refer to the How Do I Download and Delete Photos and Videos stored on Google Photos? knowledge base article for instructions. If you transfer any images to your UCLA Google Drive, you must ensure your resulting storage usage is under your Permanent Baseline Quota. Also, note that any personal files not related to university business should be removed or transferred to a personal or non-UCLA storage solution.
• Once you have exported the files that you need, delete all files from the Google Photos application until you have zero data remaining within the application.

Non-Users and New Accounts

What To Do Now

If you are graduating as part of the class of 2024, you will have a Permanent Baseline Quota of 5GB in UCLA’s Google Workspace instance. This limit applies to your Google Mail account; note that UCLA Google Workspace services will be limited to Google Mail for Class of 2024 when Permanent Baseline Quotas are applied. Check your current storage usage.​

Starting June 27, 2024, accounts exceeding their Permanent Baseline Quotas WILL experience service interruptions, which will escalate in severity leading up to November 1, 2024, the deadline for campus compliance . Service interruptions may include measures such as read-only access to Google Drive, daily logouts of Google Workspace accounts and services, and ultimately, DELETION OF YOUR ACCOUNT if storage is not reduced by November 1. Details regarding the specific service interruptions will be communicated soon. In the meantime, please take immediate action to reduce your Google Storage usage to under your Permanent Baseline Quota. 

If you are under your Permanent Baseline Quota, there is no further action to take at this time unless you receive an email explaining how you are otherwise affected. Keep your Google Storage usage under your Permanent Baseline Quota and you will not experience service interruptions.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application will be disabled on June 27, 2024, for current users, and immediately for non-users and new accounts unless there is an academic or business use case. You may still use Google Drive for UCLA-related photo storage. See below for additional details.

Current Users

After June 27, 2024, you will no longer be able to access the application or the photos within. By June 27, 2024, current Google Photos users need to:

• Disable any automatic photo uploads or syncing from your phone and/or other devices to your UCLA Google Photos application. If you do not have this feature enabled, you can skip this step.
• Export and transfer your UCLA-related Google Photos you wish to keep to an alternative storage solution. Refer to the How Do I Download and Delete Photos and Videos stored on Google Photos? knowledge base article for instructions. If you transfer any images to your UCLA Google Drive, you must ensure your resulting storage usage is under your Permanent Baseline Quota. Also, note that any personal files not related to university business should be removed or transferred to a personal or non-UCLA storage solution.
• Once you have exported the files that you need, delete all files from the Google Photos application until you have zero data remaining within the application.

Non-Users and New Accounts

What To Do Now

The Offices of the Vice Chancellors for Administration and Research & Creative Activities have sponsored a temporary  extension through June 2025, for faculty’s research-related Personal Drive storage and for qualifying Shared Drives. See details below. Visit the Permanent Baseline Quotas page for more information.

Temporary Quota Extension for Personal Drives

The temporary extension through June 2025, for research-related Personal Drives will be automatically applied to the UCLA Google Workspace accounts for faculty, emeriti, academic deans, recall, academic appointee nonfaculty, postdocs, and medical residents starting June 27, 2024, with quotas set at slightly above current usage. Students with academic appointments on June 27, 2024, will be granted a temporary extension through Fall Quarter 2024.

Please note that  we anticipate that extension funding will terminate June 2025. It is advised that Principal Investigators plan accordingly, begin to reduce storage, consider using a Shared Drive (vs. Personal Drive) for collaboration on projects and across departments.

Temporary Quota Extension for Shared Drives (Registration Required)

Shared Drives that are directly connected to university research and include research data are eligible for the one-year extension. However, registration is required. If you own or manage a Shared Drive, or if your lab uses a Shared Drive, please complete the Shared Drive Registration form as soon as possible. You are encouraged to submit the registration form a minimum of one  week prior to the June 27, 2024, deadline to allow time for processing and to avoid risk of service interruptions.  Request forms received early will be prioritized.

Regularly visit the Quota Extension Eligibility page for the most up-to-date information about this extension for both Personal Drives and Shared Drives.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application will be disabled on June 27, 2024, for current users, and immediately for non-users and new accounts unless there is an academic or business use case. You may still use Google Drive for UCLA-related photo storage. See below for additional details.

Current Users

After June 27, 2024, you will no longer be able to access the application or the photos within. By June 27, 2024, current Google Photos users need to:

• Disable any automatic photo uploads or syncing from your phone and/or other devices to your UCLA Google Photos application. If you do not have this feature enabled, you can skip this step.
• Export and transfer your UCLA-related Google Photos you wish to keep to an alternative storage solution. Refer to the How Do I Download and Delete Photos and Videos stored on Google Photos? knowledge base article for instructions. If you transfer any images to your UCLA Google Drive, you must ensure your resulting storage usage is under your Permanent Baseline Quota. Also, note that any personal files not related to university business should be removed or transferred to a personal or non-UCLA storage solution.
• Once you have exported the files that you need, delete all files from the Google Photos application until you have zero data remaining within the application.

Non-Users and New Accounts

If you aren’t currently using UCLA Google Photos (i.e., you have no files in the application), your Google Photos application has been disabled effectively immediately. In addition, new UCLA Google accounts formed today and onward will not be provided access to Google Photos. 

What To Do Now

The Offices of the Vice Chancellors for Administration and Research & Creative Activities have sponsored a temporary  extension through June 2025, for emeriti’s research-related Personal Drive storage and for qualifying Shared Drives. See details below. Visit the Permanent Baseline Quotas page for more information.

Temporary Quota Extension for Personal Drives

The temporary extension through June 2025, for research-related Personal Drives will be automatically applied to the UCLA Google Workspace accounts for faculty, emeriti, academic deans, recall, academic appointee nonfaculty, postdocs, and medical residents starting June 27, 2024, with quotas set at slightly above current usage. Students with academic appointments on June 27, 2024, will be granted a temporary extension through Fall Quarter 2024.

Please note that  we anticipate that extension funding will terminate June 2025. It is advised that Principal Investigators plan accordingly, begin to reduce storage, consider using a Shared Drive (vs. Personal Drive) for collaboration on projects and across departments.

Temporary Quota Extension for Shared Drives (Registration Required)

Shared Drives that are directly connected to university research and include research data are eligible for the one-year extension. However, registration is required. If you own or manage a Shared Drive, or if your lab uses a Shared Drive, please complete the Shared Drive Registration form as soon as possible. You are encouraged to submit the registration form a minimum of one  week prior to the June 27, 2024, deadline to allow time for processing and to avoid risk of service interruptions. Request forms received early will be prioritized.

Regularly visit the Quota Extension Eligibility page for the most up-to-date information about this extension for both Personal Drives and Shared Drives.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application will be disabled on June 27, 2024, for current users, and immediately for non-users and new accounts unless there is an academic or business use case. You may still use Google Drive for UCLA-related photo storage. See below for additional details.

Current Users

After June 27, 2024, you will no longer be able to access the application or the photos within. By June 27, 2024, current Google Photos users need to:

• Disable any automatic photo uploads or syncing from your phone and/or other devices to your UCLA Google Photos application. If you do not have this feature enabled, you can skip this step.
• Export and transfer your UCLA-related Google Photos you wish to keep to an alternative storage solution. Refer to the How Do I Download and Delete Photos and Videos stored on Google Photos? knowledge base article for instructions. If you transfer any images to your UCLA Google Drive, you must ensure your resulting storage usage is under your Permanent Baseline Quota. Also, note that any personal files not related to university business should be removed or transferred to a personal or non-UCLA storage solution.
• Once you have exported the files that you need, delete all files from the Google Photos application until you have zero data remaining within the application.

Non-Users and New Accounts

If you aren’t currently using UCLA Google Photos (i.e., you have no files in the application), your Google Photos application has been disabled effectively immediately. In addition, new UCLA Google accounts formed today and onward will not be provided access to Google Photos. 

What To Do Now

Summary of Impacts to Staff

• Starting June 27, 2024, current UCLA Staff will have a Permanent Baseline Quota of 20GB applied to your UCLA Google Workspace account. This limit applies across your entire account: Google Drive, Mail, and Photos. Check your current storage usage.
• New staff who join UCLA after  June 27, 2024, will have the 20GB Permanent Baseline Quota automatically applied to their account.
• Bookmark and visit this page to stay up to date on how you are affected by these changes.

Overage-Related  Service Interruptions

• Starting June 27, 2024, accounts exceeding  their Permanent Baseline Quotas WILL experience service interruptions, which will escalate in severity leading up to November 1, 2024, the deadline for campus compliance . Service interruptions may include measures such as read-only access to Google Drive, daily logouts of Google Workspace accounts and services, and ultimately, DELETION OF YOUR ACCOUNT if storage is not reduced by November 1. Details regarding the specific service interruptions will be communicated soon. In the meantime, please take immediate action to reduce your Google Storage usage to under your Permanent Baseline Quota. 
• If you are under your Permanent Baseline Quota, there is no further action to take at this time unless you receive an email explaining how you are otherwise affected. Keep your Google Storage usage under your Permanent Baseline Quota and you will not experience service interruptions.

Temporary Quota Extension for Shared Drives (Registration Required)

The Offices of the Vice Chancellors for Administration and Research & Creative Activities have sponsored a temporary  extension through June 2025, for qualifying  Shared Drives. Shared Drives that are directly connected to university research and include research data are eligible for the one-year extension. However, registration is required. If you own or manage a Shared Drive, complete the Shared Drive Registration form as soon as soon as possible.

Requests submitted before the Permanent Baseline Quota deadline of June 27, 2024, will be prioritized and at least risk of service interruptions. You are encouraged to submit the registration form at least a week prior to the June 27, 2024, deadline to allow time for processing before the final deadline. We suggest submitting the registration form sooner than later, so you don’t encounter any interruptions.  

Regularly visit the Quota Extension Eligibility page for the most up-to-date information about this extension for both Personal Drives and Shared Drives.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application will be disabled on June 27, 2024, for current users, and immediately for non-users and new accounts unless there is an academic or business use case. You may still use Google Drive for UCLA-related photo storage. See below for additional details.

Current Users

After June 27, 2024, you will no longer be able to access the application or the photos within. By June 27, 2024, current Google Photos users need to:

• Disable any automatic photo uploads or syncing from your phone and/or other devices to your UCLA Google Photos application. If you do not have this feature enabled, you can skip this step.
• Export and transfer your UCLA-related Google Photos you wish to keep to an alternative storage solution. Refer to the How Do I Download and Delete Photos and Videos stored on Google Photos? knowledge base article for instructions. If you transfer any images to your UCLA Google Drive, you must ensure your resulting storage usage is under your Permanent Baseline Quota. Also, note that any personal files not related to university business should be removed or transferred to a personal or non-UCLA storage solution.
• Once you have exported the files that you need, delete all files from the Google Photos application until you have zero data remaining within the application.

Non-Users and New Accounts

If you aren’t currently using UCLA Google Photos (i.e., you have no files in the application), your Google Photos application has been disabled effectively immediately. In addition, new UCLA Google accounts formed today and onward will not be provided access to Google Photos. 

What To Do Now

If you are currently employed and/or attending class at UCLA, please refer to the above affiliations as appropriate. Note that community members with multiple affiliations will be assigned their Permanent Baseline Quota based on their primary affiliation, which is set in the following order: faculty (including emeriti), staff, students, retirees, alumni.​

If you have just graduated this year, please see the Class of 2024 affiliation section.​

A containment ceiling was applied to all current alumni UCLA Google accounts on March 7, 2024 — inclusive of individual Drives, Gmail, Photos, and Shared Drives — based on their current usage on March 7, 2024 through June 27, 2024. The containment ceiling is above the account’s current usage to inhibit large storage growth. These ceilings were intentionally crafted to allow the community to continue to use Google Workspace without interruption as we prepare for the enforcement of Permanent Baseline Quotas.​

On June 27, 2024, alumni will have a Permanent Baseline Quota of 5GB in UCLA’s Google Workspace instance. This limit applies to your Google Mail account; note that UCLA Google Workspace services will be limited to Google Mail for alumni starting June 27, 2024. Check your current storage usage.​

The Google Drive application will be disabled as a service for all account holders with a primary alumni or retiree affiliation on June 27, 2024. All stored content must be removed prior to drive disablement. All content not removed will be permanently deleted.​

If you are under your Permanent Baseline Quota, there is no further action at this time unless you receive an email explaining how you are otherwise affected.​

If you are over your Permanent Baseline Quota, you have until September 1, 2024, to bring your total UCLA Google account storage under 5GB. After that date, you may experience service interruptions until storage is reduced to under the quota. You can still sign into your Google Mail account, and view and send emails. You will begin to receive emails starting April 2024 that contain more information and next steps. Please read these messages carefully.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application will be disabled on June 27, 2024, for current users, and immediately for non-users and new accounts unless there is an academic or business use case. You may still use Google Drive for UCLA-related photo storage. See below for additional details.

Current Users

After June 27, 2024, you will no longer be able to access the application or the photos within. By June 27, 2024, current Google Photos users need to:

• Disable any automatic photo uploads or syncing from your phone and/or other devices to your UCLA Google Photos application. If you do not have this feature enabled, you can skip this step.
• Export and transfer your UCLA-related Google Photos you wish to keep to an alternative storage solution. Refer to the How Do I Download and Delete Photos and Videos stored on Google Photos? knowledge base article for instructions. If you transfer any images to your UCLA Google Drive, you must ensure your resulting storage usage is under your Permanent Baseline Quota. Also, note that any personal files not related to university business should be removed or transferred to a personal or non-UCLA storage solution.
• Once you have exported the files that you need, delete all files from the Google Photos application until you have zero data remaining within the application.

Non-Users and New Accounts

If you aren’t currently using UCLA Google Photos (i.e., you have no files in the application), your Google Photos application has been disabled effectively immediately. In addition, new UCLA Google accounts formed today and onward will not be provided access to Google Photos.

A containment ceiling was applied to all current retiree UCLA Google accounts on February 29, 2024 — inclusive of individual Drives, Gmail, Photos, and Shared Drives — based on their current usage on February 29, 2024 through June 27, 2024. The containment ceiling is above the account’s current usage to inhibit large storage growth. These ceilings were intentionally crafted to allow the community to continue to use Google Workspace without interruption as we prepare for the enforcement of Permanent Baseline Quotas.​

On June 27, 2024, retirees will have a Permanent Baseline Quota of 5GB in UCLA’s Google Workspace instance. This limit applies to your Google Mail account; note that UCLA Google Workspace services will be limited to Google Mail for retirees starting June 27, 2024. Check your current storage usage.​

The Google Drive application will be disabled as a service for all account holders with a primary alumni or retiree affiliation on June 27, 2024. All stored content must be removed prior to drive disablement. All content not removed will be permanently deleted.​

If you are under your Permanent Baseline Quota, there is no further action at this time unless you receive an email explaining how you are otherwise affected.​

If you are over your Permanent Baseline Quota, you have until September 1, 2024, to bring your total UCLA Google account storage under 5GB. After that date, you may experience service interruptions until storage is reduced to under the quota. You can still sign into your Google Mail account, and view and send emails. You will begin to receive emails starting April 2024 that contain more information and next steps. Please read these messages carefully.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application will be disabled on June 27, 2024, for current users, and immediately for non-users and new accounts unless there is an academic or business use case. You may still use Google Drive for UCLA-related photo storage. See below for additional details.

Current Users

After June 27, 2024, you will no longer be able to access the application or the photos within. By June 27, 2024, current Google Photos users need to:

• Disable any automatic photo uploads or syncing from your phone and/or other devices to your UCLA Google Photos application. If you do not have this feature enabled, you can skip this step.
• Export and transfer your UCLA-related Google Photos you wish to keep to an alternative storage solution. Refer to the How Do I Download and Delete Photos and Videos stored on Google Photos? knowledge base article for instructions. If you transfer any images to your UCLA Google Drive, you must ensure your resulting storage usage is under your Permanent Baseline Quota. Also, note that any personal files not related to university business should be removed or transferred to a personal or non-UCLA storage solution.
• Once you have exported the files that you need, delete all files from the Google Photos application until you have zero data remaining within the application.

Non-Users and New Accounts

Summary of Impacts to Non-Affiliates

• Starting June 27, 2024, current UCLA non-affiliates will have a Permanent Baseline Quota of 5GB applied to your UCLA Google Workspace account. This limit applies across your entire account: Google Drive, Mail, and Photos. Check your current storage usage.
• Anyone who joins the Bruin community as a non-affiliate or service account holder after June 27, 2024, will have the 5GB baseline quota automatically applied to their account.
• Bookmark and visit this page to stay up to date on how you are affected by these changes.

Overage-Related  Service Interruptions

• Starting June 27, 2024, accounts exceeding their Permanent Baseline Quotas WILL experience service interruptions, which will escalate in severity leading up to November 1, 2024, the deadline for campus compliance . Service interruptions may include measures such as read-only access to Google Drive, daily logouts of Google Workspace accounts and services, and ultimately, DELETION OF YOUR ACCOUNT if storage is not reduced by November 1. Details regarding the specific service interruptions will be communicated soon. In the meantime, please take immediate action to reduce your Google Storage usage to under your Permanent Baseline Quota. 
• If you are under your Permanent Baseline Quota, there is no further action to take at this time unless you receive an email explaining how you are otherwise affected. Keep your Google Storage usage under your Permanent Baseline Quota and you will not experience service interruptions.

Temporary Quota Extension for Shared Drives (Registration Required)

As previously announced, the Offices of the Vice Chancellors for Administration and Research & Creative Activities have sponsored a temporary  extension through June 2025, for qualifying Shared Drives.

Shared Drives that are directly connected to university research and include research data are eligible for the one-year extension. However, registration is required. If you own or manage a Shared Drive, complete the Shared Drive Registration form as soon as possible. Requests submitted before the Permanent Baseline Quota deadline of June 27, 2024, will be prioritized and at the least  risk of service interruptions. You are encouraged to submit the registration form at least a week prior to the June 27, 2024, deadline to allow time for processing before the final deadline. We suggest submitting the registration form sooner than later, so you don’t encounter any interruptions.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application will be disabled on June 27, 2024, for current users, and immediately for non-users and new accounts unless there is an academic or business use case. You may still use Google Drive for UCLA-related photo storage. See below for additional details.

Current Users

After June 27, 2024, you will no longer be able to access the application or the photos within. By June 27, 2024, current Google Photos users need to:

• Disable any automatic photo uploads or syncing from your phone and/or other devices to your UCLA Google Photos application. If you do not have this feature enabled, you can skip this step.
• Export and transfer your UCLA-related Google Photos you wish to keep to an alternative storage solution. Refer to the How Do I Download and Delete Photos and Videos stored on Google Photos? knowledge base article for instructions. If you transfer any images to your UCLA Google Drive, you must ensure your resulting storage usage is under your Permanent Baseline Quota. Also, note that any personal files not related to university business should be removed or transferred to a personal or non-UCLA storage solution.
• Once you have exported the files that you need, delete all files from the Google Photos application until you have zero data remaining within the application.

Non-Users and New Accounts

If you aren’t currently using UCLA Google Photos (i.e., you have no files in the application), your Google Photos application has been disabled effectively immediately. In addition, new UCLA Google accounts formed today and onward will not be provided access to Google Photos. 

What To Do Now

• Check your current storage usage relative to your 5GB Permanent Baseline Quota.
• Remove or transfer your data. Visit Tips for Storage Hygiene and How Do I Download and Delete Photos and Videos stored on Google Photos? to for instructions.
• Explore alternate storage options. Depending on your needs and affiliation, UCLA offers several storage options to safely store your data. Visit the Alternate Storage Options page to identify the best-fitting solution for your data needs.
• Schedule time with an IT professional. Email help@it.ucla.edu to request personalized assistance.