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How Am I Affected by the Google Workspace Service Adjustment?

As of June 27, 2024, Permanent Baseline Quotas are in effect and are applied to all UCLA Google Workspace accounts. Please choose your primary university affiliation below for a detailed explanation of how you are affected by your assigned quota and the steps you should take to avoid and/or mitigate service interruptions to your Google Workspace account.

University Affiliations

New Training Videos Available

Visit the Training and Support page and watch the Google Workspace Service Adjustments training videos to learn more! 

Summary of Impacts to Students

  • Students currently enrolled at UCLA have a Permanent Baseline Quota of 20GB on their UCLA Google Workspace accounts, including Google Drive and Mail. Check your current storage usage.
  • Quota extensions were granted to students with academic employee appointments, eligible shared drives, and eligible Personal Drives tied to university research.
  • Students who enroll in the future will have the 20GB baseline quota automatically applied to their accounts.
  • Bookmark and visit the student section of the How Am I Affected? page to stay up to date on how you are affected by these changes.
  • Note: Class of 2024 graduates have a Permanent Baseline Quota of 5GB applied, and UCLA Google Workspace services will be limited to Google Mail. Additional details were provided to these affected individuals. If your primary affiliation became faculty or staff, upon graduation, your Permanent Baseline Quota will stay at 20GB UCLA Google Workspace services will include access to Google Drive.

Overage-Related Service Interruptions

  • As of June 27, 2024, accounts exceeding their Permanent Baseline Quotas are experiencing service interruptions. For these accounts, UCLA Google services have become read-only until they are reduced to under quota. Additional measures may include daily logouts of Google Workspace accounts and services, disablement and ultimately, DELETION OF ACCOUNT if storage is not reduced by October 1. After October 1, over-quota accounts are at risk of deletion to ensure campuswide compliance by November 1. Please take immediate action to reduce your Google Storage usage to under your quota. 
  • If you are under your Permanent Baseline Quota, there is no further action to take unless you receive an email explaining how you are otherwise affected. Keep your Google Workspace Storage usage under your Permanent Baseline Quota and you will not experience service interruptions.

Temporary Quota Extension Option for Research Data Storage

If you are a student with a currently active academic employee appointment that was granted before June 27, 2024, your Google Workspace account was automatically granted a temporary extension through Fall Quarter 2024, with quotas set at slightly above current usage.

If you are a student without an active academic employee appointment granted before the June 27, 2024, deadline but your Personal Drive contains research related data that is directly associated with a research project directed by UCLA faculty or Principal Investigator, you may be eligible for an extension through Fall Quarter 2024. If this applies to you, complete the Research Quota Extension Request form. To qualify for this extension be mindful of the following:

  • Your Google Storage data must be related to a research project that is directed by UCLA faculty or Principal Investigator (PI).
  • You must complete a form to apply for this extension.
  • The form will require that you name the PI, and that you know that the PI will need to attest to the storage use.

If your submission is approved, it is still advised that you plan accordingly and begin to reduce storage before the end of Fall Quarter 2024, when your 20GB baseline quota will be applied.

Note: Students who enrolled after June 27, 2024, regardless of academic employee appointment, will have the 20GB baseline quota automatically applied to their accounts.

Temporary Quota Extension for Shared Drives (Registration Required)

Shared Drives that are directly connected to university research and include research data are eligible for a one-year extension. However, registration is required. If you own or manage a Shared Drive on behalf of your faculty mentor or the PI of a research project, complete the Shared Drive Registration form as soon as possible.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application was disabled on June 27, 2024. New Google Workspace accounts will not be provided access to Google Photos. You may use Google Drive for UCLA-related photo storage.

What To Do Now

New Training Videos Available

Visit the Training and Support page and watch the Google Workspace Service Adjustments training videos to learn more!

Summary of Impacts to Class of 2024

From June 27, 2024 until September 1, 2024, the Class of 2024 maintains student affiliation and the assigned baseline quota of 20GB in UCLA’s Google Workspace instance. During this time, this limit applies to your Google Mail and Google Drive accounts.

Starting September 1, 2024, the Class of 2024 will formally change affiliations from "Student" to "Alumni". As such, on September 1, 2024, your Permanent Baseline Quota will reduce to 5GB and Google Drive will be disabled, reducing your UCLA Google Workspace service to Google Mail only. This 5GB limit will apply to your Google Mail account.

As of June 27, 2024, accounts exceeding their Permanent Baseline Quotas are experiencing service interruptions. For these accounts, UCLA Google services have become read-only until they are reduced to under quota. Additional measures may include daily logouts of Google Workspace accounts and services, disablement and ultimately, DELETION OF ACCOUNT if storage is not reduced by October 1. After October 1, over-quota accounts are at risk of deletion to ensure campuswide compliance by November 1. Please take immediate action to reduce your Google Storage usage to under your quota. 

If you are under your Permanent Baseline Quota, there is no further action to take unless you receive an email explaining how you are otherwise affected. Keep your Google Storage usage under your Permanent Baseline Quota and you will not experience service interruptions.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application was disabled on June 27, 2024. New Google Workspace accounts will not be provided access to Google Photos.

What To Do Now

New Training Videos Available

Visit the Training and Support page and watch the Google Workspace Service Adjustments training videos to learn more!

Temporary Quota Extension for Personal Drives

The Offices of the Vice Chancellors for Administration and Research & Creative Activities have sponsored a temporary extension – through June 2025 – for faculty’s research-related Personal Drive storage and for qualifying Shared Drives. See details below. Visit the Permanent Baseline Quotas page for more information.

The temporary extension – through June 2025 – for research-related Personal Drives was automatically applied to the UCLA Google Workspace accounts for faculty, emeriti, academic deans, recall, academic appointee nonfaculty, postdocs, and medical residents on June 27, 2024, with quotas set at slightly above current usage.

Please note that we anticipate that extension funding will terminate June 2025. It is advised that Principal Investigators plan accordingly, begin to reduce storage and consider using a Shared Drive (vs. Personal Drive) for collaboration on projects and across departments.

Temporary Quota Extension for Shared Drives (Registration Required)

Shared Drives that are directly connected to university research and include research data are eligible for the one-year extension. However, registration is required. If you own or manage a Shared Drive complete the Shared Drive Registration form as soon as possible.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application was disabled on June 27, 2024. New Google Workspace accounts will not be provided access to Google Photos. You may use Google Drive for UCLA-related photo storage.

What To Do Now

New Training Videos Available

Visit the Training and Support page and watch the Google Workspace Service Adjustments training videos to learn more!

Temporary Quota Extension for Personal Drives

The Offices of the Vice Chancellors for Administration and Research & Creative Activities have sponsored a temporary extension – through June 2025 – for emeriti’s research-related Personal Drive storage and for qualifying Shared Drives. See details below. Visit the Permanent Baseline Quotas page for more information.

The temporary extension – through June 2025 – for research-related Personal Drives was automatically applied to the UCLA Google Workspace accounts for faculty, emeriti, academic deans, recall, academic appointee nonfaculty, postdocs, and medical residents on June 27, 2024, with quotas set at slightly above current usage. Students with academic appointments on June 27, 2024, granted a temporary extension through Fall Quarter 2024.

Please note that we anticipate that extension funding will terminate June 2025. It is advised that Principal Investigators plan accordingly, begin to reduce storage, and consider using a Shared Drive (vs. Personal Drive) for collaboration on projects and across departments.

Temporary Quota Extension for Shared Drives (Registration Required)

Shared Drives that are directly connected to university research and include research data are eligible for the one-year extension. However, registration is required. If you own or manage a Shared Drive complete the Shared Drive Registration form as soon as possible.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application was disabled on June 27, 2024. New Google Workspace accounts will not be provided access to Google Photos. You may use Google Drive for UCLA-related photo storage.

What To Do Now

New Training Videos Available

Visit the Training and Support page and watch the Google Workspace Service Adjustments training videos to learn more!

Summary of Impacts to Staff

  • Current UCLA Staff have a Permanent Baseline Quota of 20GB on their UCLA Google Workspace account. This limit applies across your entire account: Google Drive, Mail, and Photos. Check your current storage usage.
  • New staff who join UCLA in the future will have the 20GB Permanent Baseline Quota automatically applied to their account.
  • Bookmark and visit this page to stay up to date on how you are affected by these changes.

Overage-Related Service Interruptions

  • As of June 27, 2024, accounts exceeding their Permanent Baseline Quotas are experiencing service interruptions. For these accounts, UCLA Google services have become read-only until they are reduced to under quota. Additional measures may include daily logouts of Google Workspace accounts and services, disablement and ultimately, DELETION OF ACCOUNT if storage is not reduced by October 1. After October 1, over-quota accounts are at risk of deletion to ensure campuswide compliance by November 1. Please take immediate action to reduce your Google Storage usage to under your quota. 
  • If you are under your Permanent Baseline Quota, there is no further action to take unless you receive an email explaining how you are otherwise affected. Keep your Google Storage usage under your Permanent Baseline Quota and you will not experience service interruptions.

Temporary Quota Extension for Shared Drives (Registration Required)

The Offices of the Vice Chancellors for Administration and Research & Creative Activities have sponsored a temporary extension – through June 2025 – for qualifying Shared Drives.

Shared Drives that are directly connected to university research and include research data are eligible for the one-year extension. However, registration is required. If you own or manage a Shared Drive, complete the Shared Drive Registration form as soon as soon as possible.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application was disabled on June 27, 2024. New Google Workspace accounts will not be provided access to Google Photos. You may use Google Drive for UCLA-related photo storage.

What To Do Now

New Training Videos Available

Visit the Training and Support page and watch the Google Workspace Service Adjustments training videos to learn more!

Summary of Impacts for Alumni

If you are currently employed and/or attending class at UCLA, please refer to the above affiliations as appropriate. Note that community members with multiple affiliations will be assigned their Permanent Baseline Quota based on their primary affiliation, which is set in the following order: faculty (including emeriti), staff, students, retirees, alumni.​

If you have just graduated this year, please see the Class of 2024 affiliation section.​

As of June 27, 2024, alumni have a Permanent Baseline Quota of 5GB in UCLA’s Google Workspace instance. This limit applies to your Google Mail account; note that UCLA Google Workspace services is limited to Google Mail for alumni as of June 27, 2024. Check your current storage usage.​

The Google Drive application is disabled as a service for all account holders with a primary alumni or retiree affiliation, as of June 27, 2024. Gmail and Calendar will be the only services offered to these affiliations of account holders.

If you are under your Permanent Baseline Quota, there is no further action to take unless you receive an email explaining how you are otherwise affected.​

As of June 27, 2024, accounts exceeding their Permanent Baseline Quotas are experiencing service interruptions, which may include daily logouts of Google Workspace accounts and services, disablement and ultimately, DELETION OF ACCOUNT if storage is not reduced by October 1. After October 1, over-quota accounts are at risk of deletion to ensure campuswide compliance by November 1. Please take immediate action to reduce your Google Storage usage to under your quota.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application was disabled on June 27, 2024. New Google Workspace accounts will not be provided access to Google Photos.

What To Do Now

New Training Videos Available

Visit the Training and Support page and watch the Google Workspace Service Adjustments training videos to learn more!

Summary of Impacts for Retirees

As of June 27, 2024, retirees have a Permanent Baseline Quota of 5GB in UCLA’s Google Workspace instance. This limit applies to your Google Mail account; note that UCLA Google Workspace services is limited to Google Mail for retirees starting June 27, 2024. Check your current storage usage.​

The Google Drive application is disabled as a service for all account holders with a primary alumni or retiree affiliation, as of June 27, 2024. Gmail and Calendar will be the only services offered to these affiliations of account holders.

If you are under your Permanent Baseline Quota, there is no further action to take unless you receive an email explaining how you are otherwise affected.​

As of June 27, 2024, accounts exceeding their Permanent Baseline Quotas are experiencing service interruptions, which may include daily logouts of Google Workspace accounts and services, disablement and ultimately, DELETION OF ACCOUNT if storage is not reduced by October 1. After October 1, over-quota accounts are at risk of deletion to ensure campuswide compliance by November 1. Please take immediate action to reduce your Google Storage usage to under your quota.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application was disabled on June 27, 2024. New Google Workspace accounts will not be provided access to Google Photos.

What To Do Now

New Training Videos Available

Visit the Training and Support page and watch the Google Workspace Service Adjustments training videos to learn more!

Summary of Impacts to Non-Affiliates

  • As of June 27, 2024, current UCLA non-affiliates have a Permanent Baseline Quota of 5GB in their UCLA Google Workspace instance. This limit applies across your entire account. Check your current storage usage.
  • Anyone who joins the Bruin community as a non-affiliate or service account holder in the future will have the 5GB baseline quota automatically applied to their account.
  • Bookmark and visit this page to stay up to date on how you are affected by these changes.

Overage-Related Service Interruptions

  • As of June 27, 2024, accounts exceeding their Permanent Baseline Quotas are experiencing service interruptions. For these accounts, UCLA Google services have become read-only until they are reduced to under quota. Additional measures may include daily logouts of Google Workspace accounts and services, disablement and ultimately, DELETION OF ACCOUNT if storage is not reduced by October 1. After October 1, over-quota accounts are at risk of deletion to ensure campuswide compliance by November 1. Please take immediate action to reduce your Google Storage usage to under your quota. 
  • If you are under your Permanent Baseline Quota, there is no further action to take unless you receive an email explaining how you are otherwise affected. Keep your Google Storage usage under your Permanent Baseline Quota and you will not experience service interruptions.

Temporary Quota Extension for Shared Drives (Registration Required)

The Offices of the Vice Chancellors for Administration and Research & Creative Activities have sponsored a temporary extension – through June 2025 – for qualifying Shared Drives.

Shared Drives that are directly connected to university research and include research data are eligible for the one-year extension. However, registration is required. If you own or manage a Shared Drive complete the Shared Drive Registration form as soon as possible.

Google Photos Disabled on June 27, 2024

Content in the Google Photos application cannot be managed by UCLA. Hence, the Google Photos application was disabled on June 27, 2024. New Google Workspace accounts will not be provided access to Google Photos. You may use Google Drive for UCLA-related photo storage.

What To Do Now

*Community members with multiple affiliations will be assigned their permanent baseline quota based on their primary affiliation, which is set in the following order: faculty (including emeriti), staff, students, retirees, alumni.

Shared Drives

Temporary Quota Extension for Shared Drives (Registration Required)

The Offices of the Vice Chancellors for Administration and Research & Creative Activities have sponsored a temporary extension – through June 2025 – for qualifying Shared Drives.

Shared Drives that are directly connected to university research and include research data are eligible for the one-year extension. However, registration is required. If you own or manage a Shared Drive complete the Shared Drive Registration form as soon as possible.

Regularly visit the Quota Extension Eligibility page for the most up-to-date information about this extension for both Personal Drives and Shared Drives.

Overage-Related Service Interruptions

  • As of June 27, 2024, accounts exceeding their Permanent Baseline Quotas are experiencing service interruptions. For these accounts, UCLA Google services have become read-only until they are reduced to under quota. Additional measures may include daily logouts of Google Workspace accounts and services, disablement and ultimately, DELETION OF ACCOUNT if storage is not reduced by October 1. After October 1, over-quota accounts are at risk of deletion to ensure campuswide compliance by November 1. Please take immediate action to reduce your Google Storage usage to under your quota. 
  • If you are under the Permanent Baseline Quota, there is no further action to take unless you receive an email explaining how you are otherwise affected. Keep your Google Shared Drive under the Permanent Baseline Quota and you will not experience service interruptions.

Visit the Purchasing and Alternate Storage Options page for the latest information regarding options to purchase additional storage.

What To Do Now