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Box will perform a planned maintenance to upgrade their Single Sign On (SSO) cluster, PingFederate, on January 9, 2020, at 5:00 p.m. (PST) which is expected to complete by 11:59 p.m. Adverse user impact to SSO logins from this activity is not expected. Updates on the maintenance as well as any changes in status will be shared through their status site, https://status.box.com.
Users may experience slowness or latency when accessing the Box Web Application.
Update: 1:21 p.m. — No additional impact has been observed and this incident is now considered resolved. Please contact the IT Support Center at (310) 267-HELP (4357) or help@it.ucla.edu if you experience any additional issues.
We're getting reports that Box is down. Users may not be able to view or download their files.
Update: 10:17 a.m. — Box service has been restored and all features are functioning normally. Box will continuing to monitor site metrics to ensure no further impact is observed.
The Box service is back online.
We've now expanded access to Confluence to allow users from other UC campuses to log in.
The Box service has been restored, and is functioning normally.
We’d like to make you aware of a planned fiber outage for campus, scheduled for February 15-18, 2019.